Founder, Series-B SaaS
Vertical SaaS · 38 employees
Stuck at $4M ARR for 26 months. Knew the underperforming exec hire had to go and could not make the call. Repeating pattern from his last company.
Mapped the pattern to a pre-verbal program around 'rejection causes catastrophe.' Dissolved the emotional anchor in stage two. Restructured the identity around clean accountability.
Made the call in 11 days. Replaced two further misfires within 60 days. Closed $11M ARR in the following nine months.
